Effective Date: 23/11/2024
At Fashion Visit BD, we are committed to protecting your privacy and ensuring a safe online experience for all of our customers. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the rights you have regarding your data when shopping with us either online or offline within Bangladesh.
By using our website (www.fashionvisitbd.com) and engaging in transactions, you consent to the practices outlined in this policy. If you have any questions or concerns about this policy, please contact us at info@fashionvisitbd.com.
1. Information We Collect
We collect personal information in the following ways:
a. Personal Information You Provide to Us
- Account Information: When you create an account on our website or place an order, we may ask for your name, email address, phone number, shipping address, and payment information.
- Purchase Information: We collect details related to your transactions, including products you have purchased, payment method, and any other information required for processing your orders.
- Customer Service: If you contact us for support, we may collect information related to your inquiry or issue.
b. Information Collected Automatically
- Cookies and Tracking Technologies: Our website uses cookies to improve your user experience, enhance website functionality, and track visitor activity. Cookies help us remember your preferences, personalize content, and analyze website traffic.
- Device and Browsing Information: We may collect information about your device, browser type, IP address, and browsing history to enhance site performance and security.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing and Delivery: To process, fulfill, and deliver the products you purchase, including sending order confirmations, shipping details, and updates.
- Customer Support: To respond to your inquiries, provide customer service, and handle returns or exchanges.
- Personalization: To offer personalized product recommendations, special promotions, and offers based on your preferences and browsing behavior.
- Improvement of Services: To improve our website, services, and product offerings by analyzing user behavior and feedback.
- Marketing: With your consent, we may send you marketing communications, promotional emails, and newsletters about our new products, sales, or events. You can opt-out of these communications at any time.
3. Sharing Your Information
We respect your privacy and will not share your personal information except in the following situations:
- Service Providers: We may share your data with trusted third-party service providers, such as payment processors, delivery services, and marketing partners, who help us run our business and provide services to you.
- Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, such as court orders or subpoenas, or to protect our rights, property, and safety, and that of our customers.
- Business Transfers: In the event of a business transaction, such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights and Choices
As a customer of Fashion Visit BD, you have the following rights regarding your personal data:
- Access and Update: You can access, update, or correct your personal information at any time by logging into your account or contacting us directly.
- Data Deletion: You may request that we delete your personal data from our records, subject to applicable legal obligations.
- Opt-out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
- Cookie Preferences: You can manage your cookie preferences in your browser settings. Please note that disabling cookies may impact your experience on our website.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing orders, complying with legal obligations, resolving disputes, and enforcing our agreements.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.
8. International Data Transfers
As our website and services are primarily targeted at customers in Bangladesh, all personal information collected from you will be stored and processed within Bangladesh. If you access our website from outside Bangladesh, please be aware that your information may be transferred to, processed, and stored in Bangladesh.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will post the updated policy on this page and revise the “Effective Date” at the top. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@fashionvisitbd.com
- Phone: 8801970484409
- Address: House#02, Road #20, Sector#11 Uttara, Dhaka, Bangladesh
By using our website or purchasing products from Fashion Visit BD, you agree to the terms of this Privacy Policy.
This Privacy Policy reflects the current practices of Fashion Visit BD as of the effective date and should be reviewed regularly for updates.